Project Overview
SwiftLogistics is a pan-India logistics company operating 1,200+ vehicles, managing
40,000+ deliveries monthly across 50+ cities. The company faced rising operational costs
(fuel, maintenance) and increasing customer pressure for faster deliveries. Route planning
was manual — dispatch officers used spreadsheets and gut instinct, leading to inefficiency.
GridMatrix deployed an AI-powered fleet management platform with dynamic route optimization,
real-time tracking, predictive maintenance, and driver performance analytics — resulting in
28% fuel savings and 35% faster delivery times.
Challenges
- Manual route planning causing inefficient deliveries
- High fuel consumption (avg. 5.2 km/liter across fleet)
- Frequent vehicle breakdowns due to poor maintenance tracking
- No real-time visibility into driver behavior and performance
- Customer complaints about delayed deliveries
- Difficulty managing dynamic order volumes and ad-hoc requests
Strategy
- Deploy AI route optimization engine for dynamic planning
- Integrate GPS tracking for real-time fleet visibility
- Implement predictive maintenance based on vehicle diagnostics
- Build driver performance dashboard with behavior analytics
- Enable customer tracking with ETA predictions
- Create dispatch command center for monitoring and alerts
Actions Taken
AI Route Optimization Engine
- Developed ML models solving Vehicle Routing Problem (VRP) with time windows
- Integrated real-time traffic data from Google Maps API
- Implemented dynamic re-routing based on live order flow and traffic conditions
- Optimized for multiple objectives: cost, time, and emissions
Fleet Tracking & Telematics
- Installed GPS + telematics devices on 1,200+ vehicles
- Built real-time tracking dashboard for dispatch and customers
- Implemented driver behavior monitoring (harsh braking, speeding, idling)
- Enabled automated delivery proof (photos, signatures, GPS coordinates)
Predictive Maintenance & Analytics
- Deployed ML models predicting vehicle failures 2-3 weeks in advance
- Integrated with service centers for automated maintenance scheduling
- Created driver performance scorecards with incentive tracking
- Built compliance dashboard for regulatory requirements (FMCSA, ITP)
Results (7 Months)
-35%
Average Delivery Time Reduction
+42%
Fleet Utilization Improvement
-22%
Maintenance Cost Savings
Technical Implementation
The platform combines Python-based optimization engines with real-time data processing.
Route optimization uses a hybrid genetic algorithm + local search to solve VRP in near-real-time.
GPS telematics data streams to cloud in real-time via MQTT protocol. ML models for predictive
maintenance are trained on 3+ years of vehicle diagnostic data (fuel consumption, engine hours,
parts wear). The dispatch dashboard runs on React with WebSocket for real-time updates. Integration
with Google Maps API provides traffic-aware routing. All data is encrypted and stored in India-compliant
data centers with 99.9% SLA.
Final Outcome
SwiftLogistics achieved 28% fuel cost savings and 35% faster delivery times through AI-powered
route optimization and fleet analytics. The platform now processes 40,000+ daily deliveries with
dynamic re-routing, predictive maintenance preventing 80% of vehicle breakdowns, and driver
performance management improving safety. The company expanded from 1,200 to 1,800 vehicles
with improved profitability, making SwiftLogistics the most efficient logistics operator in
its region.